Worxpertise – Maximising Customer Lifetime Value

From Funded Start-ups & SMEs to Global Enterprises

Providing business process solutions that drive Customer Loyalty and Revenue Growth

Our Formula for Sustainable Business Success

BX (Business eXcellence) = Customer (eXperience + eXpectations) = CX²

We believe that business excellence drives superior customer experience resulting in higher customer loyalty, repeat purchases and lower cost of new customer acquisition – i.e.

Improved Profitability and Revenue Throughput

our clients

Worxpertise is proud to work with clients across industries to co-create solutions that drive growth and bring transformation. We serve firms across the globe, from SMBs to Fortune 500 companies, as we prioritise customer expectations and make their experience more interactive.

Insights

From Customer Experience to Enterprise Experience

Our analog and digital lives have blurred—and a company going through digital transformation faces intense pressure to get its customer…

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Omnichannel Approach to Order Management

By Rajiv Manalal Gupta, Managing Director Customers take a while to close the deals and place the order. However, when…

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Women’s Day & Worxpertise

https://www.youtube.com/embed/xLp71zQ5jQU At Worxpertise, diversity is a way of life with a commitment of 50% women across all functions. Wishing ‘Generation…

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Inventory Management & Customer Delight

By Rajiv Manalal Gupta, SCM Expert & Managing Director Customer is the core to business. Good customer experience is the…

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Treating Business Criticality Caused Due to COVID-19

COVID 19 has put Businesses in critical condition from which they need to recover rapidly. Smart Businesses will become leaner…

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Thank You! You All Make Me Proud.

By Rajiv Manalal Gupta, Managing Director Dear Worxperts, There is no rulebook or precedence to refer to for help to…

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our reach

usa

uk

australia

new zealand

india

Proprietary
Technologies &
Platforms

Continuous
Focus on Proactive
Value Addition

100%

Reference-able
Client-base

Best of Both Worlds:
Capabilities of an Established
Player + Hunger of a Start-up

AI-Enabled Contact
Centre Solutions

Proactive
Cannibalization
& Risk Sharing
Approach

Why Worxpertise

Relevant and global experience that is focused on driving your business

our values

integrity

Earning & retaining the confidence
of all our stakeholders through consistency,
honesty & transparency

trust

The bond that cements and strengthens
relationships with our clients, employees &
partners and builds mutual respect

ownership

Total acceptance of accountabilities
& outcomes at every level for every transaction
& interaction of clients & all stake holders

diversity

Variety is the spice of life and the
driver of excellence & innovation at work

innovation

Reviewing existing and bring
in new solutions enhancing business value
for our clients continually