Lack of centralized farmer database to track their buying habits and tracking of their interactions to capture customer’s voice centrally.
Worxpertise developed a strategy, as well as designed and automated data and interaction management processed for facilitating the creation & validation of a customer database and a contact program. Worxpertise also captured and tracked all inbound and outbound customer interactions
Created largest farmer with crop type database in India. Speedier market data capture & connect resulted in increased annual revenue from new sources by 2%.