Effective starting: 22 December 2022
WHAT THIS POLICY COVERS
Your privacy is important to us, and so is being transparent about how we collect, use and share information about you. This policy intends to help you understand:
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below:
We collect information about you when you input it into the Services or otherwise provide it directly to us.
We receive information about you from other sources such as our related companies, social media platforms, public databases and from our business and channel partners. We may combine this information with information we collect through other means described above. This helps us to update and improve our records, identify new customers, create more personalized advertising and suggest services that may be of interest to you.
Our Services include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide search results, activity feeds, notifications, connections and recommendations that are most relevant for you and your team. We may use the information provided by you for account creation on our Services, which will be governed by a separate terms of service or a written agreement between us and you. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites.
We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful. We use information and collective learnings (including feedback) about how people use our Services to troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our Services and to develop new products, features and technologies that benefit our users and the public. We automatically analyze and aggregate frequently used search terms to improve the accuracy and relevance of suggested topics that auto-populate when you use the search feature. In some cases, we apply these learnings across our Services to improve and develop similar features, to better integrate the Services you use, or to provide you with insights based on how others use our Services. We also test and analyze certain new features with some users before rolling the feature out to all users.
We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We may also provide tailored communications based on your activity and interactions with us. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.
We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying worxpertise ads on other companies' websites and applications. These communications may be informed by audits of interactions (like counting ad impressions), and are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new Services, product offers, promotions, and contests.
We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services. Where you give us express permission to do so, we share information with a third party expert for the purpose of responding to support-related requests.
We use information about you and your Service use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity, including violations of Service policies.
Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
We use information about you where you have given us consent to do so for a specific purpose not listed above.
We may at times, share information through the Services and with certain third parties. We share information we collect about you in the ways discussed below, including in connection with possible business transfers. We are not in the business of selling information about you to advertisers or other third parties.
We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.
We use industry standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with you and not worxpertise. We strongly recommend that server or data center users configure SSL to prevent interception of information transmitted over networks and to restrict access to the databases and other storage points used.
We retain the information we collect about your depending on the type of information and the Services utilized by you. Unless otherwise mandated under the applicable laws, we retain the information we collect about you until the time you are using the Services, whereafter we may either delete or de-identify your information, and in case this is not possible, we will securely store your information and isolate it from any further use until deletion is possible.
If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your worxpertise account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
You have certain choices available to you when it comes to your information. You have the right to:
If you wish to exercise any of these rights, you may, at any time contact us using the details below. Your exercise of these rights are subject to the applicable laws and reasonable time for compliance by us depending on the type of request and type of data involved in such requests.
Some browsers have incorporated “Do Not Track” features that can send a signal to the websites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services may not respond to the browser DNT signals.
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child under the age 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us as soon as possible.
Your information is controlled by Edge Business Solutions Private Limited. If you have any questions or concerns about how your information is handled, please direct your inquiry to Edge Business Solutions Private Limited as per below:
Edge Business Solutions Private Limited
Address: Plot No. 20-21
Hartron Complex, Electronic City
Sector 18, Gurugram
Haryana – 122 015, India
Our team is here to assist you with any queries about our services & solutions