How we helped a $13 billion European home appliances firm drive workflow transparency with a cloud based solution
High rejection rate due to errors and delays in B-2-B order processing impacting the accuracy levels of demand forecasting to fulfillment.
Worxpertise designed, implemented and operated order management workflow solution giving real-time visibility of the order status to the order processing team and order delivery status update at each stage to all key stake-holders.
Order rejection/reprocessing rate reduced by 46%, Cost optimized by ~75%.
Re-engineer Processes to Drive Improvements in NPS and Sales
